Why SBI is MY Web CoachThe Site Build It (SBI) DifferenceMy Case Study:I've been on the web for a while with my business but until I found SBI I never really understood the reality of how my services could reach the masses. Even more discouraging was the fact that after almost 10 years on the web I was not attracting new business to my site. The traffic my site was getting was exclusively from new client referrals or from current patients. Along the way, I went through several horrible experiences trying to find a reliable and affordable web hosting company. You see, when I got started it seemed you either knew HTML or you paid a programmer big money to build you a site. At the time programmers were charging thousands, even up to ten thousand dollars for an average web presence.So, on a shoestring budget, I set out to find my own way on the web and did I learn some hard lessons along the way. I felt like I was left hanging in the dark...I'll spare you all the awful details but I wanted to point out one comparison for you in my own case study on how SBI really is leaps and bounds above the rest. To make the comparison, I've included actual customer service "support" ticket logs from a recent experience I had with one such fly by night hosting company below. I actually tried 6 different companies since the early 90's including big names like Yahoo. Of course you are welcome to spend years and years making the same costly errors I made. Or, simply open this link and just look at the comparison SBI provides for you on the competition. Especially if you are new to the web, this chart is a real eye opener because it spells out exactly "the apples for apples" (and the upcharges) when comparing the big name sites. If only I had this available to me back in the 90's... See how SBI stacks up to the competition by clicking here It was may last web hosting experience (gone bad) that really made me question whether or not my time building web pages was worth it. To keep my case study brief, I'll just say I had been alerted by a client that they tried to access my corporate website but could not open any pages. When I went to my web "support" try and resolve the issue I waited over a 6 day period and in the end I got absolutely nowhere. As you'll see, here's a record of my actual communication logs with them... 
Why this company failed as my coach......I cut out about one week of excuses and delays from the support tickets. Basically after going back and forth with "support" by email and once by phone support I arrived at this conclusion you see below.
Yikes !! They did not even have their servers backed up ...What I found out after getting the run around (and a web site that still did not work) was the following. The company had changed its serving company and they had to start all over as their software was not compatible with the new host. I did not even know at the time a hosting company could host websites without their own servers. Turns out many small penny pinching hosting sites do just this and they have little control of their own destiny or could care less about their customers. The company I used did not even back up their own data as I found out the hard when when they informed me I'd need to "start over". You can probably guess what I told them... Here's their "support" reply after basically they deleted my website: 
I had about 6 months of programming pages on their server and no way to back up my work through their web builder and the best they could offer was a "do over" . I was about ready to throw my computer out the window...Then I came across an affilate site that recommended SBI and raved about the company and the support it provided. Turns out there were many more like this affiliate too..Why all the rave reviews? And what's the It anyway? How SBI became my coach
Take the tour and see for yourself ! Here's a quick explanation of how the SBI process works I started to learn the process of how SBI makes pages that really get viewed on the web. Along the way I was having fun communicating and learning from other SBIers in the forums when I thought it was about to happen again...
Not another problem. No way! Not with SBI...I had built my main page (and it took me forever getting the content just right) when I had my first encounter with SBI support. I had made an error while updating a page to my website and thought I had lost about 25 hours worth of work and research. After all of my other poor experiences with web hosting support, I admit I was expecting the worst.
This time the results were dramatically different. Thanks to Daryl and the Support Team at SBI. I sent over this email below to thank Daryl but I wanted to let him know again that his efforts are just one of the ways SBI stands apart as the best value on the web. 
So if you need help marketing your business on the web give this information a look over. Ready to try the SBI difference and find a winning coach to help guide your web business? Order Here Already at your ideal weight? Guess you don't need my new book...
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